This is my first book to self-publish. It has been a tedious learning process, a template for future publications, so when my editor suggested I hire a professional formatter, I was at a loss. But then she recommended Karen Smith from Henhouse Publishing. I am so happy she did. Karen picked up her phone herself, the first time I called, and patiently answered all of my questions. She is amazing. A seasoned professional who immediately made me feel at ease. If you’ve slaved over writing a book, you understand that it is your baby, a product of the proverbial blood, sweat, and tears, and you are the protective mama. Karen treated my book with respect. When she recommended that I get a professional proofreader, I questioned it. But based on her many impressive years of experience I took her advice. A brilliant suggestion … but one that required Karen to reformat the manuscript to include the corrections. Corrections of errors that would have gone to press without Karen. She did a wonderful job and is my go-to for future books. Thank you Karen!